General Terms and Conditions (GTC) for the Rental of Holiday Apartments at Rennsteigscheune

1. Scope These General Terms and Conditions (GTC) apply to all rental agreements concluded between the landlord (Rennsteigscheune) and the guest regarding the temporary rental of furnished holiday apartments for private or business stays, including all associated services and deliveries.

2. Conclusion of Contract

The booking request by the guest (in writing, by phone, or electronically) constitutes a binding offer. The contract becomes effective upon written confirmation by the landlord. With the booking confirmation, the guest accepts these GTC as binding.

3. Rental Period and Check-in/Check-out •

Check-in: from 4:00 PM • Check-out: by 10:00 AM (no late check-out possible) The apartment must be returned in a clean, swept condition. Dishes must be washed, and waste disposed of properly.

4. Payment

Terms The full rental price must be paid in advance. For direct bookings, payment by bank transfer is required. The booking is only considered valid once the full amount has been received. If no payment is made on time, the landlord reserves the right to cancel the reservation. If check-in is planned for a weekend and the payment has not yet been received, a proof of transfer and a copy of the guest’s ID must be sent in advance. Without this, no access code will be issued.

5. Cancellation by the Guest

The guest may cancel the booking free of charge up to 14 days before arrival. If the cancellation is made 13 days or fewer before arrival, the full rental amount (100%) must be paid, regardless of the reason for cancellation. For corporate customers with a direct booking (via our website or WhatsApp), the following applies: Instead of a refund, a voucher for the full amount paid will be issued. This voucher is valid for 12 months from the originally booked arrival date and can be transferred within the same company. Alternatively, the guest may name a replacement person who will take over the booking. If the landlord is able to rent out the apartment to another guest for the same period, the corresponding amount will be credited or refunded. The guest is entitled to provide proof that the landlord incurred no loss or a significantly lower loss. We strongly recommend taking out travel cancellation insurance.#

Please note: For bookings made through external platforms such as Booking.com, Airbnb or similar, only the cancellation policies stated on those platforms apply.

6. Termination of Contract

Both parties may terminate the contract without notice for important reasons (§§543, 569 BGB). This includes, in particular, serious breaches of contract or violation of house rules.

7. Guest Obligations

The guest is obliged to treat the apartment and its furnishings with care and to report any damage immediately. Waste must be separated properly (paper, plastics, glass, residual waste). Electricity and heating must be used responsibly. E-bike battery charging inside the apartment is strictly prohibited. Guests must comply with the house rules provided in the apartment.

8. Pets

Pets are only permitted in Apartment 1 (“American Diner”), with prior approval and for a fee of €15 per night. Other guests must not be disturbed. The guest is liable for any damage caused by their pet.

9. House Rules (Excerpt)

• No Smoking inside apartments – a special cleaning fee of up to €400 may be charged for violations • Quiet Hours: From 10:00 PM. Please keep noise to a minimum. • Self-Check-in: Access is provided via a six-digit code, which must not be shared. • BBQ & Outdoor Area: Usage is allowed; guests must clean up afterward. • Visitors are welcome, but overnight stays by unregistered persons must be arranged in advance. A full version of the house rules is available in each apartment.

10. Liability of the Landlord

The landlord is liable for the provision of the apartment as agreed. Liability for force majeure (e.g. fire, flooding) is excluded. The landlord is not liable for personal belongings or valuables of the guest. Use of the WLAN is at the guest's own risk.

11. Data Protection

Personal data is processed in accordance with the applicable data protection regulations (GDPR). Details can be found in our Privacy Policy.

12. Final Provisions

If individual provisions of these GTC are or become invalid, this does not affect the validity of the remaining provisions. German law applies. Jurisdiction is Kronach, Germany.